Thursday, June 02, 2005

ACROSS MY DESK: PAF INSIGHT UPDATE Version 2005.5.31

[This is just in from John Vilburn of Ohana Software, the creative genius behind PAF Insight. Please direct all inquires to support@ohanasoftware.com. -- Myrt :) ]

From: Ohana Software support@ohanasoftware.com
DearMYRTLE,

There is a new free update available for PAF Insight. The newest update is version 2005.5.31.
This update fixes a couple of bugs.

1. Some PAF files contained custom events that were not handled properly by PAF Insight. This caused an error when loading those files.

2. When updating from the IGI and adding a parent or spouse, PAF Insight would sometimes assign the same IDs to the individual and their parent or spouse. This would cause subsequent matching errors during Merge or Compare and Sync.

This update also adds the ability to mark records as "Not a match" in Compare and Sync.

ADDITION SUPPORT:
There are also some great new changes to the support section of our website. You can now view step-by-step troubleshooting pages. We also have a knowledge base with answers to frequently asked questions. Most of the problems our customers encounter are covered in the knowledge base. The knowledge base will be continually updated, so the next time you have a question or problem, be sure to check there first. These new pages can be found by clicking on the support link at the top of the web pages or going to www.ohanasoftware.com/support.

TO DOWNLOAD THE NEW UPDATE, please go to www.ohanasoftware.com/download :
-- Select Download or Update PAF Insight
-- Click on the red "Install PAF Insight version 2005.5.31"

IMPORTANT: If you have a firewall on your computer you will need to set it to allow the new version of PAF Insight to access the Internet.
Thank you,
Ohana Software

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