Saturday, May 07, 2011

Delay in GoToWebinar update

DearREADERS,
Ol' Myrt here recently reported on the GoToWebinar for iPads and anticipated upgrade option that was scheduled to take place on or about 6 May, 2011. The upgrade hasn't happened, so I wrote to tech support to inquire. I actually got a REPLY!!! Wow! (I just wish they hadn't tantalized us with the possibility, only to fail to deliver on a timely basis.)


Thank you for contacting Citrix Online Global Customer Support.

I apologize but the expected delivery date has been delayed. We will send out a reminder when it is time to upgrade. I apologize for the inconvenience.


If you have any additional questions or need further clarification, please call us toll free at:


GoToMeeting & GoToWebinar

            (800) 263-6317       (U.S. and Canada)             +1 (805) 617-7000       (direct dial)

GoToMeeting & GoToWebinar - International

0011-800-7770-0011 (Australia)
00-800-7770-0011 (Europe)
000-800-100-3359 (India)
            001-888-840-6244       (Mexico)
00-800-7770-0011 (New Zealand)
0800-404-9279 (United Kingdom)
990-800-7770-0011 (Finland)
001-800-7770-0011 (Hong Kong)
001-800-7770-0011 (Singapore)
010-800-7770-0011 (Japan)

Our Customer Care department is available 24 hours a day, 7 days a week. Thank you again for your continued interest in GoToMeeting/GoToWebinar, and please let us know if we can be of further assistance.


Jonathan Huthsing | Global Customer Support Specialist


Citrix Online Division

Citrix Systems, Inc.
7410 Hollister Avenue
Goleta, CA 93117 USA
http://www.citrixonline.com

Fax: 805.617.2750
mailto: Jon.Huthsing@CitrixOnline.com
Citrix Online Division http://www.citrixonline.com/ Citrix Systems, Inc.
Support for GoToMyPC https://www.gotomypc.com/en_US/helpIndex.tmpl

Support for GoToAssist http://www.gotoassist.com/en_US/help.tmpl

Support for GoToMeeting https://www.gotomeeting.com/en_US/pre/support.tmpl

Support for GoToWebinar https://www.gotowebinar.com/en_US/webinar/pre/support.tmpl

Connect with us on Twitter: @GoToMyPC, @GoToAssist, @GoToMeeting, @GoToWebinar, @GoToTraining

Happy family tree climbing!
Myrt     :)
DearMYRTLE,
Your friend in genealogy.

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