Friday, February 03, 2006

FindUSA database dropped from libraries

NOTE: This notice was posted to the Godfrey_News by director Richard Black.
All inquires should be addressed to him at:

Sent: Friday, February 03, 2006 8:37 AM
Subject: [Godfrey_News] FindUSA

Attached below is a copy of a communication that I received yesterday from the president of infoUSA. I believe that the letter is self explanatory.

Dear Richard:
It was nice talking with you again this morning, but I am sorry to have to relay this news. As we discussed this morning, we have made a business decision to discontinue the FindUSA database service to libraries effective immediately. As such, your library's service will be terminated as of noon today. I have issued a refund check to your library in the amount of $X,XXX.XX for the remainder of your subscription, and have put it in an express package so you should have it tomorrow. I hope you can understand our decision to discontinue this product in light of consumer concerns about privacy issues.

Again, Richard, thank you for being a ReferenceUSA customer. I hope we will have an opportunity to do business again in the future. And please don't hesitate to contact me if I can be of further assistance to you.

Sincerely -- Doug.

[Godfrey Director Richard Black continues:]
We are saddened by the loss of this very popular site. We recognize the disappointment that many of you will feel by its loss. As far as we can determine there is only one other site that provides material such as this, unfortunately that product is owned by a company that is in competition with Godfrey and it is not available to us. We continue to look for other sites that may provide similar content.

As you are likely aware, Godfrey Memorial Library is a non-profit public library that does not receive any public funds. Programs like the Godfrey Scholar Program help provide the funds so that we might be able to continue to serve our patrons.

We appreciate your continued support.

Richard E. Black
Director, Godfrey Memorial Library
134 Newfield Street
Middletown CT 06457
(860) 346-4375

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