Tuesday, January 13, 2009

Ancestry.com access issues

Remember that TGN/Ancestry.com data center Ol' Myrt told you she toured last Friday? Well, those very computers have been acting up. If you've been trying to do searches on Ancestry.com, you may have noticed connectivity issues the last few days. Here's the latest update from Anastasia, my inside contact at Ancestry.com:

"I just wanted to let you know that Ancestry.com has been experiencing some server difficulties over the past couple of days. Our IT team is working to isolate and, once isolated, solve the problem. The issues have not allowed users to access Ancestry.com at certain times of the day.

I’ll continue to keep you updated as the IT team works to figure out these performance issues. The Ancestry.com blog, at
http://blogs.ancestry.com/ancestry/, will also continue to be updated."

Wonderful to see that Ancestry.com is keeping us in the loop.

I promise, Ol' Myrt here didn't throw a monkey wrench at those server racks.

Happy family tree climbing!
Myrt :)
Your friend in genealogy


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© 2009 Pat Richley All Rights Reserved.This and previous blog entries are fully searchable by going to http://blog.DearMYRTLE.com. Myrt welcomes queries and research challenges, but regrets she is unable to answer each personally.