Ol' Myrt here recently reported on the GoToWebinar for iPads and anticipated upgrade option that was scheduled to take place on or about 6 May, 2011. The upgrade hasn't happened, so I wrote to tech support to inquire. I actually got a REPLY!!! Wow! (I just wish they hadn't tantalized us with the possibility, only to fail to deliver on a timely basis.)
Thank you for contacting Citrix Online Global Customer Support.
I apologize but the expected delivery date has been delayed. We will send out a reminder when it is time to upgrade. I apologize for the inconvenience.
If you have any additional questions or need further clarification, please call us toll free at:
GoToMeeting & GoToWebinar
(800) 263-6317 (U.S. and Canada) +1 (805) 617-7000 (direct dial)
GoToMeeting & GoToWebinar - International
0011-800-7770-0011 (Australia)
00-800-7770-0011 (Europe)
000-800-100-3359 (India) 001-888-840-6244 (Mexico)
00-800-7770-0011 (New Zealand)
0800-404-9279 (United Kingdom)
990-800-7770-0011 (Finland)
001-800-7770-0011 (Hong Kong)
001-800-7770-0011 (Singapore)
010-800-7770-0011 (Japan)
Our Customer Care department is available 24 hours a day, 7 days a week. Thank you again for your continued interest in GoToMeeting/GoToWebinar, and please let us know if we can be of further assistance.
Jonathan Huthsing | Global Customer Support Specialist
Citrix Online Division
Citrix Systems, Inc.
7410 Hollister Avenue
Goleta, CA 93117 USA
http://www.citrixonline.com
Fax: 805.617.2750
mailto: Jon.Huthsing@CitrixOnline.com
Citrix Online Division http://www.citrixonline.com/ Citrix Systems, Inc.
Support for GoToMyPC https://www.gotomypc.com/en_US/helpIndex.tmpl
Support for GoToAssist http://www.gotoassist.com/en_US/help.tmpl
Support for GoToMeeting https://www.gotomeeting.com/en_US/pre/support.tmpl
Support for GoToWebinar https://www.gotowebinar.com/en_US/webinar/pre/support.tmpl
Connect with us on Twitter: @GoToMyPC, @GoToAssist, @GoToMeeting, @GoToWebinar, @GoToTraining
Happy family tree climbing!
Myrt :)
DearMYRTLE,
Your friend in genealogy.
No comments:
Post a Comment